Surety Reviews

Surety is a fantastic choice for home security! They don’t tie you down with those long 3-year contracts at $50 a month, nor do they sell you overpriced alarm sensors for $200 like those big-name brands. Instead, they offer door and motion sensors for about $20-35 that you can easily install yourself, which are just as good as those pricey ones. Their service is all on a month-to-month basis, and let me tell you, their support is top-notch. They guided me through signing up with an alarm.com account in just a few minutes. I had a ton of questions, and they were super helpful in getting me all set up. So far, I’m really impressed with what they offer!

Top advantages:
- No lengthy contracts to worry about
- Ridiculously affordable prices and tailored plans
- The team knows their stuff and gets back to you fast
- Everything is done online
- Unlike many big players in DIY home security and automation, this isn’t a scam to harvest your info.

We've been loyal customers for more than three years now. The prices are fantastic and they’re straightforward. Their technical skills are top-notch. I really wish I had made the switch to them sooner.

I've dealt with a fair number of security companies, and Surety stands out as the best I've come across. They’re the third monitoring service we've tried for our home, and we’re sticking with them for good! This is a DIY alarm system, which means you set it up yourself. Don’t let that scare you off. Setting up a wireless security system is way simpler than most folks think. If you hit any snags, the helpful and knowledgeable techs at Surety will walk you through it step by step. Whenever you have a question or face an issue, you’ll get a super fast reply. Plus, you own your system outright and aren’t tied down by any contracts. They utilize Alarm.com, the same platform used by ADT, Brinks, and countless other providers. To save some cash, I snagged all my gear on eBay. That’s another great thing about Surety; you’re not forced to buy equipment from them. If you decide to purchase from them, they offer an optional zero-interest payment plan spread over a year. Now for the cherry on top, plans start at just $6 and go up to $29 a month! We opted for the $29 package, which covers monitoring (the system has its own cellular connection), home automation, and security cameras. The home automation features are too numerous to mention, but you can check out a detailed breakdown of each plan on their website, suretyhome. Seriously, go with Surety!

I had a setup I was happy with, but the provider? Not so much. I stumbled upon Surety while searching for options as my contract was winding down, but I was a bit unsure if I’d need someone to help me out in person since my previous company made everything feel super complicated. Since it was a month-to-month deal, I thought, why not give it a shot? And boy, am I glad I did! They’ve made everything straightforward, always there for my questions, and I’m saving a boatload, too. Just last week, I added a smart plug module, set up the on/off schedule I wanted for my light, and tweaked my call list without having to chat with anyone or let anyone into my home. It’s such a game changer to be able to make adjustments whenever I feel like it. And seriously, I’m saving a ton! I really wish I had discovered them before I locked myself into that 3-year deal!

Our previous setup was due for a refresh, and I was keen on a DIY approach. Surety offered fantastic customer support and has a straightforward, user-friendly website for managing your account. We made the switch to Surety from another provider and now feel way more secure about our home protection.

This is truly the best-kept secret in the biz. If you've got even a bit of electrical know-how, your experience with them will be way better than with the big names. You can tweak everything to your liking, and they’ll guide you through the process, plus you’ll snag your gear and service for a whole lot less cash.

We were on the hunt for a new system that could connect with our current sensors since buying new ones was out of our budget. They not only figured out what our old sensors were without stepping foot in our home, but they also provided a solution that made better use of those old sensors and let us add new components (like our garage door) that we didn’t have before. Their team goes above and beyond to ensure you’re happy and they’ve got tons of knowledge. Just crossing my fingers they keep up that level of customer support as they grow!

I just joined Surety not long ago after switching from a different provider, and I gotta say, I'm really happy with my choice:

- No binding contract
- Affordable rates
- Super friendly and knowledgeable team
- Complete access to all the features on alarm.com (my previous provider made me call in every time for this).

People claim this is how service ought to be, and I totally agree! Big thanks for the amazing way you handle things!

Awesome support from the team! Much appreciated!

It was the best experience!